System Build and Delivery Times
Ram PC Systems is able to ship most Computer systems within 1 to 2 business days of being order placed as we keep stock on the systems listed on our website either built or partially built ready for completion, testing and shipment. Systems that are more customized, especially if parts have to be ordered, can take longer to ship but our goal is to ship those within 3 to 5 business days. Completely customized systems where most all the parts have to be ordered, such as Backplane systems can take up to 7 business days to ship and we will communicate the expected lead time and keep you posted of any delays
Once shipped the amount of time it takes to reach you depends on the shipping method you choose when you place the order. Once shipped you will get a tracking number so you can track the shipment. All shipments are fully insured, and in the rare event of shipping damage or loss, Ram PC Systems will handle the claim process so that you don’t have to.
If you need your system quickly we strongly recommend you do not wait until the last minute to place your order. Our build process begins when the order has been placed and paid for, so a problem with your credit card may delay your order. Backordered parts may also cause a delay to your order. Getting your order to you is a high priority to us. If we anticipate a problem, we will inform you when you place your order.
The number of days to ship your system are counted in business days on our website. Weekends and US holidays are not counted on any timeline.
Our stated delivery times are shown only as a guide to help you know what to expect. Though a majority of our deliveries make these deadlines, we do not guarantee it and do not issue refunds or discounts if your order is delayed. Rest assured, we do strive to make our delivery deadlines 100% of the time as we know this is extremely important to you! You may change your shipping option up until the day your order is shipped.
Shipping and Order Tracking
Ram PC System ships by FedEx in most cases. If you prefer to use UPS or another carrier we will do our best to accommodate you. If you are OUTSIDE of the USA please contact us directly for shipping charges as we can normally obtain a better international rate than our online shopping cart will calculate.
When you place your order, we will send you a confirmation email. This email will contain instructions on how you can track our progress through your order status page on our website. When your computer ships, we email you a tracking number so you can see exactly where your package is. You can also track your shipment through a link on your order status page.
How to Contact Us
If you have other questions or concerns about our delivery times, please contact us.